Shipping policy

Shipping Policy

At AmblePaws, we work with trusted suppliers to bring you quality pet products at affordable prices. Because your order may be shipped directly from our international suppliers, delivery times can vary depending on your location and the shipping carrier.

Processing Time

Orders are usually processed within 1–3 business days after payment is confirmed.

Once your order has been processed and shipped, you will receive a shipping confirmation email with tracking information when available.

Delivery Time

Estimated delivery times are:

  • United States: 7–15 business days

  • Other international destinations: 10–25 business days

Please note that these are estimated delivery times, not guaranteed delivery dates. Delays may occur due to customs processing, weather, carrier delays, holidays, or other circumstances outside our control.

Tracking

When tracking information is available, it will be provided by email after your order has shipped.

Please allow a few days for tracking information to become active after shipment.

Customs & Import Duties

International orders may be subject to customs fees, import duties, taxes, or other charges imposed by the destination country.

Any such charges are the responsibility of the customer unless otherwise stated at checkout.

Incorrect or Incomplete Address

Please make sure your shipping address is complete and accurate when placing your order.

If an order is returned to us or the shipping carrier because of an incorrect or incomplete address provided by the customer, additional shipping charges may apply for reshipment.

Lost or Delayed Packages

If your package appears to be delayed, please check the tracking information first.

If your order has not arrived within 25 business days after shipment, please contact us at contact@amblepaws.com so we can investigate the shipment with the carrier.

Damaged or Incorrect Orders

If your order arrives damaged or you receive the wrong item, please contact us within 7 days of delivery at contact@amblepaws.com and include your order number and clear photos of the item and packaging.

We will review the issue and work with you to find an appropriate solution.

Contact Us

If you have any questions about your order or shipping, please contact us at:

Email: contact@amblepaws.com

We are happy to help.

Last updated: August 22, 2026